Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Canada: 3–9 business days

United States: 5–12 business days

International: 7–21 business days

Delivery delays can occasionally occur due to carrier issues or customs processing.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number.

Customs, Duties, and Taxes

Salt N Light is not responsible for any customs duties or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Damages

Salt N Light is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact

If you have any questions about your order or shipping, please contact us at:

info@saltnlightstore.com